ABOUT
Get to know me
I'm Seema Pattnaik
Lead UX / AI Design Strategist
I've spent 12+ years designing B2B enterprise products in healthcare, manufacturing, construction, fintech, and eCommerce. I unite design, product, and technology to deliver measurable business outcomes. I lead cross-functional teams to create AI-powered, human-centered experiences that drive adoption and customer engagement.
Recognized for my design thinking mindset and outcome-driven leadership, I've delivered digital solutions generating $120M+ in annual savings, a 25% reduction in customer friction, and a 30% lift in user satisfaction in my current role.
My track record includes scaling enterprise design systems, establishing AI experience standards and governance, and delivering inclusive, accessible designs across regulated industries all while aligning with critical business objectives.
Looking ahead, I focus on advancing AI-driven innovation, building scalable design systems, and mentoring the next generation of design leaders. My leadership comes down to three things: authenticity, curiosity, and trust.
Based in Dallas, I'm passionate about elevating experiences that matter and proving that complex industries deserve beautifully simple ones.
My leadership comes down to three things: authenticity, curiosity, and trust.
Take a look at my projects and see for yourself.
June 2024- Present
McKesson Medical-Surgical
Leading UX strategy for the Data, AI & Analytics organization across Group Purchasing Organization (GPO) onboarding, Private Fleet conversion, and sales support solutions for Health Systems and Ambulatory Care. Established AI experience standards and design governance, managed vendor partnerships, mentored and guided a team of 10+ designers, and co-led the strategy, research, design, and MVP delivery.
Lead UX Designer
McKesson Technology
Led product design and optimization for enterprise B2B platforms, including Enterprise Reporting & Analytics, Connect Bio-Pharma eCommerce, and 340B applications, collaborating closely with business stakeholders to align interaction design solutions with user and business objectives.
Senior UX Designer
Oct 2022- April 2024
U.S. Bank
Past-due cardholders faced a fragmented, anxiety-inducing path from noticing a missed payment to actually resolving it. I designed the end-to-end mobile journey from login through contextual insight cards into the collections servicing platform, mapping every route a customer could take, including single- and multi-card delinquency scenarios.
Lead UX Architect I VP
Randstad Technologies
Delivered IA, taxonomy, and design sprint co-facilitation across 10+ client projects - including Twitter (now X) and PayPal transaction journeys.
Senior UX Strategist
Sep 2020- June 2021
Kwik Kopy, Silver City Jewelry, Jindal stainless
Led a 15-person team launching online print services at Kwik Kopy, designed payment integrations with PayPal and Mastercard at Silver City. Built a Stainless Steel SS 304 Grade kiosk system for Indian Railways at Jindal Stainless and ran usability testing on the SAP implementation team.
UX Strategist / Industrial Designer
Jun 2021- Oct 2022
Earlier Career
EXPERIENCE
My Career
Certifications
